Try The Complimentary 60-Day Trial AKC Pet Healthcare Plan.
Covers up to $1,500 on vet bills. Trial Plan not available in New York. See eligibility criteria.
Learn more or call us today!
1-800-956-2490
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Customer Service



Answers to many of your questions are answered through the links to the left and below.
If you require additional information, you may email our Customer Service team at Customer.Service@petpartnersinc.com. Our Customer Service team is available from 8:30am to 8:30pm Mon-Fri and 10:00am-3:00pm Sat (EST/EDT) to assist you. Please call 1-800-956-2490 to speak to a representative.

Contact Customer Service for:
  • Coverage inquiries
  • Payment inquiries
  • Claim inquiries
  • Change of address notification
  • Request further information

Reach us by fax at: (919) 859-8193.

CAR Pet Healthcare Plan
P O Box 37940
Raleigh, NC 27627-7940
Call us at: 1-800-956-2490      E-Mail us at: Customer.Service@petpartnersinc.com